- Monday to Friday – West Perth location
- Performance, Retention and Profit Share bonuses
- Company contribution towards private health insurance
- Provide practical HR support to employees and leaders
Our vision
As a leading iron ore producer, Hancock Iron Ore is helping secure the resources, jobs and prosperity that underpin the nation’s future. Guided by our vision to be the best mining company for Australia, we measure success not only by what we produce, but by the difference we make. We value creating opportunities, helping build regional and remote areas, and supporting Australian businesses by unlocking potential wherever it exists. Being 'For Australia' means delivering lasting benefits for today and for generations to come.
About the role
We are seeking an organised, service-oriented HR Coordinator to join our Perth-based People and Culture team. This role provides practical day-to-day HR support to employees, leaders and the broader HR function, helping ensure employee queries, employee movements, reporting and HR administration are managed accurately and efficiently.
Reporting to the Manager Corporate HR, you will assist the business partnering team to act as the first point of contact for general HR enquiries, support employee lifecycle activities, maintain accurate records, liaise with Recruitment and People Support teams, and deliver HR initiatives. You will also help coordinate employee communications, reporting and follow-up actions, while escalating complex or sensitive matters to the appropriate HR team member.
This role would suit someone approachable, proactive and confident working with employees and leaders in a busy corporate environment. It is particularly suited to an individual looking to build a long-term career in Human Resources, using this opportunity to develop their HR capability, gain practical experience, and work alongside a highly experienced team of HR professionals within the People and Culture function.
Duties
- Act as a first point of contact for general employee and leader HR queries, providing timely support and escalating complex or sensitive matters where required
- Support employee lifecycle activities including internal employee transactional, offboarding administration, employee relations support and cyclical activities
- Liaise with internal departments and leaders to help resolve employee queries and progress actions with accuracy
- Support employees and leaders with HR systems, forms, workflows and process requirements, including policy interpretation and employee data queries
- Maintain accurate employee records, documentation, trackers and HR files, ensuring confidentiality and compliance with company requirements
- Prepare documentation and presentations for HR-related meetings, communications, and support activities to enable effective delivery of HR services
- Support HR reporting, data checking and follow-up actions across HR systems such as SuccessFactors or other internal systems
Skills and Experience
- Strong attention to detail, particularly when handling employee data, forms, records and confidential information
- Ability to work in a fast-paced environment and manage competing priorities
- A customer-focused approach, with the confidence to follow up actions and escalate matters appropriately
- Strong computer literacy, including proficiency with Microsoft Office and the ability to quickly learn and use internal People & Culture systems
- Strong analytical skills and a solutions focused approach
- Demonstrated communication and stakeholder engagement skills, including the ability to build effective working relationships across site and corporate teams
- Previous experience in HR administration, HR coordination, recruitment administration, mobilisation, employee services or high-volume site administration will be beneficial
- Qualifications in Human Resources, Psychology, Commerce or a related discipline, or currently working towards completion, will be desirable. Candidates with an interest in pursuing further study in these areas are also encouraged to apply